Open to opportunities · < 24h response

> whoami

AI Engineer — agentic systems · RAG · LLM evaluation — shipping intelligence to production.

3+yrs building AI 24public projects −90%QA effort automated 34+agents scored by GREAT
[ 01 ]

Profile

// about
Portrait of Charbel Toumieh
ID: CT-2026 · AI ENGINEER Coventry, UK · UTC+0/+1

I build production-grade LLM systems — agents, RAG pipelines and evaluation frameworks that leave the notebook and survive real users.

I hold an MSc in Applied Artificial Intelligence from the University of Warwick and lead AI engineering at Gabriel & Co. in New York — where I designed GREAT, an AI quality-assurance platform that replaced manual call review across 34+ agents and three channels.

My work covers the full arc of an AI product: discovery, prompt and agent architecture, MCP servers and tool integration, evaluation and A/B testing, and the dashboards that make it legible to the business. Before that — data products serving 100K+ users at CMA CGM, and Meta-funded multimodal research on paediatric ECG models.

  • practiceagents · RAG · evals · automation
  • nowAI & LLM Engineer @ Gabriel & Co.
  • educationMSc Applied AI @ University of Warwick
  • timezoneUK-based · overlaps US & EU hours

[ 02 ] — flagship system · scroll to zoom

great — quality-assurance platform LIVE
$ great report --scope=all
┌─ scope      34+ agents · 3 channels (inbound / outbound / email)
├─ replaces   manual call review
├─ qa effort  −90%
├─ eval quality +65% via structured outputs & A/B prompt testing
├─ rep scores 80s → 90s
└─ integrates 24+ internal tools · AWS data · dashboards
$ great stack
agents · MCP servers · RAG pipelines · evaluation frameworks · n8n · Node.js · PHP
$ 
Designed & led end-to-end @ Gabriel & Co., New York 2024 — present
[ 03 ]

Experience

// 2023 — present
01 Jun 2024 — Present New York, US · remote

AI & LLM Engineer

Gabriel & Co.

  • −90% QA effort. Led the development and evolution of GREAT — automated scoring across 34+ agents and three channels, lifting rep quality scores from the 80s into the 90s.
  • +65% evaluation quality. Designed evaluation frameworks, scoring methodologies and prompt architectures assessing customer interactions at scale.
  • 24+ tools integrated. Architected AI agents, MCP servers, RAG pipelines and workflow automation across internal tools, AWS data sources and dashboards.
  • Shipped AI for recommendations, retailer-brand monitoring, content generation and operational analytics.

llm-evaluation · prompt-architecture · mcp · rag · node.js · php · n8n

02 Jan 2026 — Jun 2026 Remote

Artificial Intelligence Researcher

Chehab Lab

  • 6+ encoders benchmarked. Researched Semantic Slice Selection for 3D medical imaging — BioMedCLIP, DINOv3, DenseNet, ResNet, MedVAE, RAD-DINO.
  • Designed experiments with cosine similarity, L2 distance, semantic-preservation and compression metrics to quantify representation collapse in medical AI models.

medical-imaging · vision-encoders · representation-learning

03 Jan 2025 — Oct 2025 Marseille, FR · remote

Data Strategy & Engineering

CMA CGM

  • +33% targeting accuracy. Enhanced clustering models for customer segmentation and route analysis.
  • 100K+ users served. Owned roadmap and delivery of two core data products across 100+ shipping routes and financial datasets.
  • −40% reporting time. Engineered ETL pipelines and automated dashboards covering 50+ KPIs.

data-products · clustering · etl · kpi-dashboards

04 Jan 2024 — Jan 2025 California, US · remote

AI & LLM Researcher

Meta-Funded Research Collaboration

  • Advanced a multimodal ECG model in a 7-researcher Meta-funded project — high-accuracy reconstruction and atrial-fibrillation prediction for paediatric care.
  • +20% reading accuracy. Improved AI-assisted ECG interpretation via evaluation, behavioural analysis, multimodal prompt experimentation and benchmarking.

multimodal-ai · healthcare · benchmarking

05 Nov 2023 — Feb 2024 Baabda, LB

Software Engineering Intern

BMB Group × PepsiCo

  • −30% package size. Built a .NET MAUI Blazor app with PepsiCo, adding offline Android SQLite support for stronger reliability and security.

.net-maui · blazor · sqlite · android

06 Jul 2023 — Oct 2023 Naqqache, LB

AI Engineering Intern

Intalio

  • 97% extraction accuracy. Engineered a Flask OCR API handling 100+ daily requests with YOLOv8, OpenCV and Tesseract — efficiency +35% via pipeline optimisation.

yolov8 · opencv · tesseract · flask

07 Mar 2023 — Jun 2023 Dbayeh, LB

Software Engineering Intern

eMcREY

  • −40% processing time. Created XML, Java and MySQL applications on Oracle platforms in a 4-person team, automating three core business processes.

java · mysql · oracle · xml

[ 04 ]

The Stack

// capabilities

hover / tap the core to decompose

ai / llm
AI AgentsMulti-Agent SystemsAgent OrchestrationRAGVector DatabasesSemantic SearchPrompt EngineeringStructured OutputsLLM EvaluationA/B Prompt TestingHallucination ReductionTool / Function CallingSelf-VerificationMCPLangChainLangGraphLlamaIndex
ml & data
Clustering & SegmentationModel EvaluationBenchmarkingExperimental ValidationSQL / SQLiteETL Pipelines
backend & apis
PythonFlaskNode.jsPHPJavaREST APIsAPI Integrationn8n
cloud & vision
AWSAzurePyTorchYOLOv8OpenCVTesseract OCREfficientNetGrad-CAMObject Detection
product
Product DiscoveryStakeholder ManagementKPI DefinitionExperimentationRoadmap Prioritisation
languages
English — full professionalFrench — full professionalArabic — native
[ 05 ]

Selected Works

// drag ⟷ scroll · 01 / 06
PROJ.01 — flagshipPython library

LoopGuard

AI-agent reliability framework

Framework-agnostic, zero-dependency loop detector for AI agents — semantic similarity, cycle detection and declarative guardrails for LangChain, LangGraph, CrewAI, Autogen and RAG pipelines.

python · semantic-similarity · guardrailsopen repo ↗
PROJ.02Explainable CV

DermSense

Skin-disease classifier with Grad-CAM

Medical vision pipeline contrasting an SVM/HOG baseline with a PyTorch EfficientNet-B0 transfer model — Grad-CAM heatmaps for diagnostic transparency, served via a responsive web UI.

pytorch · efficientnet-b0 · grad-camopen repo ↗
PROJ.03ML pipeline

OULAD Analytics

Student-retention forecasting, CRISP-DM

Retention analysis and success forecasting — XGBoost with RFECV feature selection, classifiers, regressors and unsupervised clustering (DBSCAN, GMM) behind a Python CLI.

xgboost · dbscan · gmmopen repo ↗
PROJ.04Systems

Commerce Microservices

Containerised FastAPI platform

E-commerce backend split into segregated customer and order services — HAProxy load-balancing, Prometheus scraping and Docker orchestration.

fastapi · docker · haproxy · prometheusopen repo ↗
PROJ.05Full-stack

Network Cell Analyzer

Android telemetry → live dashboard

Native Android diagnostics client capturing LTE/5G/Wi-Fi parameters, streaming telemetry through Flask APIs into a live server-side statistics dashboard.

android-sdk · flask · sqliteopen repo ↗
PROJ.06Algorithms

Supermarket Graph Analysis

Market-basket & path-finding engine

Logistics simulator modelling store layouts as weighted graphs — custom quicksort, DFS/BFS routing and association-rule analytics producing recommendations.

graph-theory · algorithms · testingopen repo ↗

Full archive 18 more

  1. 07Signal Processing StudiesMATLAB · DFT · BPSK/QPSKdata
  2. 08Public Health DashboardPython · Pandas · data vizdata
  3. 09CDC Clinical Classifierscikit-learn · clusteringai · ml
  4. 10Student Wellbeing InsightsFlask · SQL analyticsai · ml
  5. 11Cross-Platform MAUI AppC# · .NET MAUI · SQLiteapps
  6. 12Cipher WebFlask · classical cryptography · Azureweb
  7. 13Careology MarketplaceFlask · OpenAI chatbotweb
  8. 14Interactive Chart GeneratorMatplotlib · Seaborndata
  9. 15Jenkins Automation PipelineCI/CD · coverage assertionssystems
  10. 16TCP Proxy Server–Clientsockets · forwarding · cachingsystems
  11. 17Delay Multiplayer GameTCP sockets · real-time scoringsystems
  12. 18Weighted Graph ManipulationC++ · Dijkstra · MSTsystems
  13. 198-bit Arithmetic Logic UnitVHDL · digital logic · testbenchsystems
  14. 20Mini Library SystemFlask · cataloguing · search indicesapps
  15. 21Employee RegistryFlask · SQLite · schedulingweb
  16. 22Contact List ManagerDjango · CRUD · searchapps
  17. 23PyQt Desktop ClientPython · PyQt · desktop formsapps
  18. 24Flask User Registry APIFlask · CORS · RESTsystems
[ 06 ]

Education

// degrees & leadership
conferred

MSc Applied Artificial Intelligence

University of Warwick

Coventry, United Kingdom

conferred

B.E. Computer & Communications Engineering

American University of Beirut

Beirut, Lebanon

[ 06 ]

Frequently Asked Questions

// inquiries & capabilities

I specialize in production-grade LLM applications: multi-agent autonomous systems, Retrieval-Augmented Generation (RAG) architectures, automated LLM evaluation frameworks (like GREAT), MCP server integrations, and full-stack AI product development.

Yes! I am open to full-time AI engineering positions, targeted contract engagements, and high-impact advisory projects across US, UK, and EU time zones.

I implement multi-layered safeguards: structured output schemas, vector grounding, state-cycle circuit breakers (such as LoopGuard), and automated LLM-as-a-judge regression benchmarks before any deployment.

I guarantee a response within 24 hours for all professional inquiries submitted via email or LinkedIn (typically responding in less than 4 hours during business hours).

All AI architectures strictly comply with GDPR and privacy standards. Client data is handled with zero-data-retention APIs, isolated VPC vector stores, and robust encryption.

[ 07 ]

Endorsements

// recommendations & reviews

"Charbel's architecture of the GREAT platform transformed our customer operations. Automating 90% of our QA review while maintaining rigorous scoring accuracy saved our team hundreds of hours each month."

GC
Engineering Operations Gabriel & Co. · New York

"Charbel demonstrates extraordinary clarity in building agentic systems and RAG architectures. His lectures at AIcademy and technical contributions set a benchmark for practical AI engineering."

AU
Faculty Collaborator American University of Beirut
⚡ Response SLA: Guaranteed under 24 hours (avg < 4h)

> connect --with charbel

Let's ship something
to production.

charbeltoumieh1@gmail.com
Write to me
Open to opportunities Coventry, UK · Beirut, LB US & EU time zones Roles · collaborations · research
Get in Touch Résumé ↓